Terms of Car Rental in Gotravel
First of all, we thank you for visiting our website Gotravela Indonesia. Sorry if there is information that is lacking and unclear in presenting tourist information and tour packages on our website.
In the terms of Car Rental and Tour Packages in gotravela, we emphasize.
Apart from that, we always provide the best service in tourism services, both cheap car rental in Bali, Lombok and Makassar for all your and family needs during business or vacation.
This page we write about the terms and conditions of Car Rental in Bali Gotravela Indonesia, so that there are no misunderstandings on both sides and for your convenience in the process of making your travel plans a success.
Please, customers can take a moment to read the terms and conditions of car rental and tours in Bali, Lombok and Makassar with Gortavela. Whether renting a car in Bali, Lombok and Makassar with a driver or renting a car without a driver or removing the keys.
Terms & Conditions for Car Rental in Gotravela Indonesia.
- Our car rental reservations or reservations are free of charge or free of charge. Reservations can be made by telephone or by filling out our order form completely and filled with valid data. Filling in complete and valid data will make it easier for us to process your request and arrange a car schedule in car rental reservations.
- Regarding the method of payment, it is made at the time of receipt of the rental car by the tenant in accordance with the request for the agreed rental date, full payment is paid in advance to the driver who delivers the rental vehicle, except for rental with a driver, an advance payment of 50%.
- Cancellation of rental vehicle bookings for less than 2 x 24 hours will be subject to a cancellation fee of 50% of the vehicle rental price per day. If the customer cancels the use of the rental vehicle on the day of booking the rental vehicle, a cancellation fee of 1 day will be charged from the vehicle rental price.
- Cancellation or reduction of time or days of use from the original order, will be charged the full amount according to the original order bill.
Terms of Car Rental in Gotravela Unlocked
- Car Rental Prices in Indonesia What we list on the website is the net price and only applies to Indonesian citizens (WNI) who have an e-KTP.
- Rent a car without a driver or rent a self-drive car, the tenant who will drive the car is required to have a valid SIM A and also provide a photocopy of SIM A. The tenant is expected to provide complete personal data, such as residential address, your Flight/Airline Ticket, the name of the place to stay such as a hotel or villa while in Bali along with the room number and the name of the tenant registered at the hotel or villa. Gotravela Indonesia will not use your personal data from (the tenant) other than for car rental purposes.
- Copy of SIM A and Tenant identity card (e-KTP) will be stored or borrowed during the rental period, and we will return it at the time of returning the rented vehicle.
- If the use of the car by the tenant exceeds the time of the rental agreement, an over time fee of 10% of the rental price per day will be charged. If the overtime exceeds 5 hours, the rental fee will be calculated for 1 day.
- Pick up and delivery service from our rental car, free of charge for the Denpasar, Kuta, Seminyak, Legian, Jimbaran, Sanur areas. But outside the area will be subject to fuel costs. Free pick up and delivery service is only valid from 07:00 – 21:00 (Bali time). Vehicle delivery and car pick-up outside of the above times will incur a fee of IDR 50.000 (Denpasar, Kuta, Seminyak, Legian, Jimbaran, Sanur areas) outside these areas will be subject to an additional fuel usage fee.
- All vehicles that we rent, we insure. The rental price listed on this website does not include the cost of insurance claims.
- Accidents that result in damage to the vehicle, such as a scuffed or dented car due to the fault of the tenant, either intentionally or unintentionally. Then a fee of Rp. 500.000 for the cost of insurance claims, only for cars that have minor accidents.
- Major or serious accidents that result in potholes, the car can't run, catch fire or break the glass caused by the negligence of the tenant, either intentionally or unintentionally. Then an insurance claim fee of Rp. 2.000.000 and rental costs during the time of vehicle repair, which is calculated according to the daily rental price of the vehicle undergoing repairs.
- If the car is used on an inappropriate road. As in extreme terrain for off road, muddy, rocky terrain or steep hilly areas. So all damage due to the use of the above, is fully borne by the renter of the vehicle.
- We do not allow car rental for racing activities, both official and unofficial races. If there is damage to the vehicle, then all damage due to the use of the above, is fully borne by the renter of the vehicle.
- The use of vehicles is only permitted specifically for use in the provinces of Bali, Lombok and Makassar. The use of vehicles taken outside the provinces of Bali, Lombok and Makassar will be subject to sanctions in accordance with the rules and regulations of the Bali, Lombok and Makassar car rental associations.
Gotravela Car Rental Terms With Driver / With Driver
- Car rental service with driver (Indonesian) is calculated for 10 hours. Excess time of using the vehicle will be subject to an over time fee of 10% of the car rental price which is calculated per hour.
- In the event of an accident that results in damage to the vehicle caused by the driver, intentionally or unintentionally. It will be entirely our responsibility.
- In the event of an accident that results in damage to the vehicle caused by the tenant or passenger, intentionally or unintentionally. It will be entirely the responsibility of the renter or passenger.
- All prices for vehicle rentals in Gotravela Indonesia, do not include life insurance and do not include accident insurance.
- The price of the rental package does not include fuel costs, unless the tenant chooses the price of a car rental with driver + fuel.
- If any of the terms and conditions for renting a car in Bali above are unclear, or difficult to understand. Please ask us! We are always ready to help explain as best we can to each of our vehicle rental customers about the terms of car rental in Indonesia Gotravela Indonesia.